Thank you for your purchase. We hope you are happy with your purchase. However,
if you are not completely satisfied with your purchase for any reason, you may return
it to us for a full refund, store credit, or an exchange. Please see below for more
information on our return policy.
All returns must be postmarked within thirty (30) days of the purchase date. All
returned items must be in new and unused condition, with all original tags and labels
To return an item, please email customer service at firstname.lastname@example.org to obtain a
Return Merchandise Authorization (RMA) number. After receiving a RMA
number, place the item securely in its original packaging and include your proof of
purchase, then mail your return to the following address:
40 Earls Ct Rd, Harborne
Return shipping charges will be paid or reimbursed by us.
After receiving your return and inspecting the condition of your item, we will process
your return or exchange. Please allow at least seven (7) days from the receipt of your
item to process your return or exchange. Refunds may take 1-2 billing cycles to
appear on your credit card statement, depending on your credit card company. We
will notify you by email when your return has been processed.
For defective or damaged products, please contact us at the contact details below to
arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at: